Política de envío
The normal order processing time is 6 hours during business days (Monday through Friday). Once your order has been shipped, delivery time is 3-7 business days (DPD / DHL Service). Please keep in mind that during holidays or limited-edition launches and restocks, the shipping and delivery time may vary.
We ship orders from Poland to countries within the European Union and other European destinations through trusted shipping partners. Delivery times are estimates only and may vary depending on the destination country, carrier workload, public holidays, and other circumstances beyond our control. Once an order has been handed over to the carrier, responsibility for the delivery process rests with the shipping company. We are not responsible for delays caused by carriers, customs procedures, adverse weather conditions, strikes, force majeure events, or any other circumstances beyond our reasonable control.
If a package cannot be delivered due to an incorrect address provided by the customer, refusal to accept the shipment, or the recipient's absence, the package may be returned to our warehouse. Any reshipment costs will be the responsibility of the customer. If a package is returned to us as undeliverable, a refund will be issued after the package has been received and processed at our warehouse. Shipping costs and any other incurred expenses may be deducted from the refund amount.
Orders can be tracked by clicking ‘Track Your Order’ link here.